Returns and Exchanges Policy

Avanaa World Jewelry is dedicated to creating a positive shopping experience for every customer. If you are not satisfied with your purchase, please inform us via our contact  page or call us at 33 (0)450 20 78 24. 

All returns must be postmarked within seven (7) days of your receipt of the ordered merchandise. Item(s) must be in original, unused condition.

NO REFUNDS OR STORE CREDIT WILL BE ISSUED FOR MERCHANDISE RETURNED IN USED OR DAMAGED CONDITION.

Shipping and handling charges are non-refundable, and customer is responsible for return shipping costs. 

If you are entitled to a refund, your refund will be credited back to your original method of payment within 7-10 business days of receipt, except during and after holiday season, during which processing may take up to fifteen (15) business days. If you wish to make an exchange, you will have to place a new, separate order. 

Any return or exchange that does not meet the above criteria will not be accepted. If an item you order is no longer available, we will attempt to contact you to let you know.

Avanaa World Jewelry inspects all merchandise for defects and damage prior to shipment. However, it is the responsibility of you the buyer to check the product promptly upon its arrival to make sure it is free of any defects. Goods damaged due to buyers’ use and/or negligence will not be accepted for refund.